Question 1

What exactly is included in the complete course?

Accepted Answer

The complete course includes all 7 phases — that's 7 courses, 7 companion ebooks (PDF), 7 daily reflection journals (PDF), and 7 printable workbooks (PDF). Everything is downloadable — no subscriptions, no apps, no logins required. You get the entire journey in one purchase.

Question 2

Do I have to go through the phases in order?

Accepted Answer

We designed the phases to build on each other, so starting at Phase 1 is ideal. But if you feel strongly drawn to a specific phase (say, Acceptance or Reconciliation), you can start there. Since you have all 7, you can move around freely. Trust where you are.

Question 3

How long does each phase take?

Accepted Answer

There's no timeline. Each phase has 5 lessons — some people take a week, others take a month. You go at your own pace. There is no "falling behind" here.

Question 4

Is this a support group or therapy?

Accepted Answer

Neither. It's a self-guided journey you do on your own time, in your own space. Our content is informed by research and shaped by experience, but it is not a replacement for professional counseling. If you're in crisis, please reach out to a licensed therapist.

Question 5

Is the content faith-based?

Accepted Answer

We weave in biblical comfort where it fits naturally — because faith has been part of our own healing. But we never push it, and the courses work regardless of where you are spiritually. You will not feel lectured to.

Question 6

What if my child is the one who cut me off?

Accepted Answer

That's exactly who this is for. These courses are specifically for parents who did not choose estrangement — parents who are trying to understand, grieve, and heal from something that was done to them.

Question 7

What if I still have hope for reconciliation?

Accepted Answer

So do we. Hope is woven into every phase, especially Phase 5 (Hope & Reconciliation) and Phase 6 (Rebuilding Connections). We never ask you to give up on your child — only to take care of yourself along the way.

Question 8

My estrangement happened years ago. Is this still for me?

Accepted Answer

Yes. Grief doesn't expire. Many parents carry this for years — quietly, because no one acknowledges it as real loss. Whether you're one month in or ten years in, this is for you.

Question 9

What if my child comes back while I'm in the middle of a phase?

Accepted Answer

That's a beautiful problem to have. The tools in the courses — communication, boundaries, identity — become even more relevant when reconnection is happening. You can continue, pause, or jump ahead to Phase 6. There are no rules.

Question 10

How do I access what I purchased?

Accepted Answer

Right after checkout, you'll receive a download link for all the PDFs in your bundle. No account needed. If you have any trouble accessing your files, email us at team@still-their-parent.madethis.app and we will make it right within 24 hours.

Question 11

What is your refund policy?

Accepted Answer

Because these are digital downloads, all sales are final. But if something goes wrong — a file won't open, a link is broken, anything at all — reach out and we will fix it. We stand behind every purchase.

Question 12

Why $27?

Accepted Answer

Because we wanted this to be accessible. We know money is often tight when families are in pain. $27 for the complete course — all 7 phases, every ebook, every journal, every workbook. Not a $300 program, not a monthly subscription. Just everything you need, in one place, at one price.

Question 13

Do I get all 7 phases with one purchase?

Accepted Answer

Yes. One purchase gives you the complete course — all 7 phases plus all the companion materials. You can move through at your own pace with no pressure and no timeline.

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